National Integrated Services is capable of delivering multidiscipline services with a single management structure to support both project work and maintenance work. NIS offers insulation and sheet metal works, asbestos removal, passive fire protection and protective coatings services. These services are complimentary to each other during any project execution phase and a single management structure will offer better coordination, cost benefits and timely execution.
Alliance / Partnering relationship
NIS has a significant Alliance partnership knowledge and experience gained from working at two of Australia’s largest Industrial sites, namely, Caltex and Shell Refineries. NIS has been operating as a maintenance contractor at Shell Refinery for more than 12 years and has been operating at Caltex Refinery for more than 10 years.
NIS also operates as a maintenance contractor at Blue Scope steelworks at Port Kembla for past twelve years through John Riley Insulations, a wholly owned subsidiary of NIS.
NIS approach to such relationship is a “Win -Win” situation. NIS work with the alliance partner to improve work practices, cost benefits by reduction of duplication on overheads, improved productivity by better scheduling and coordination, safety and quality standards.
Productivity benchmarks and measure
This is an era of productivity improvements and cost reductions. NIS has recognised this and uses a number of techniques to measure productivity and uses innovations and continuous improvement practices to reduce costs. Man-hours are recorded against the WBS and measured against the budget. Trend analysis is carried out to set the benchmarks for future work.
Work break down structure, lead and lag indicators, development of budgets and use of cost reporting system are some of the techniques used for controlling and reporting costs. NIS uses an advanced cost reporting system for their project control.
Alignment with Customer Needs and Expectations
NIS offers solutions that are aligned with the customer needs and expectations. Lag and lead indicators are used to measure the performance. A customer feedback is obtained by using Customer survey forms during and after the completion of a project. This feedback helps in evaluating the performance and identifies improvement areas.